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Sitel Morocco

Morocco

Sitel is proud to have been the first global outsourcer to establish operations in Morocco in 2003.

As a result of the success and high client satisfaction we experienced from our base in Casablanca in 2003, we were able to extend our reach in the region by opening a further operation located in Rabat in 2004.

From our four sites, we are serving the French speaking market, including French speaking Canada.

4

Mulitlingual BPO sites

2003

Sitel Morocco established

24x7x365

Hours of operation

Quick Facts

Locations:

Casablanca, Rabat (3 sites)

Sitel Sites:

4

Languages Supported:

French, Spanish, Arabic and English

Year Established:

2003

Countries/Markets Served:

Africa, France, Belgium, Canada

Hours of Operations:

24x7x365

Awards:

European Outsourcing Association (EOA), Destination of the Year 2012

Credentials and Awards

Team Morocco

Our Regional Director for France and Morocco, Nordine Benbekhti and Morocco director Réda Nejjar (photo) embody Sitel values. They ensure that these qualities are reflected in their loyal workforce of 1,500 associates across our four sites in Morocco.

Locations

• Casablanca

• Rabat (3 sites)

From these four sites, we are serving the French speaking market, including French speaking Canada.

Our Expertise

Sitel Morocco offers a full range of business process outsourcing solutions. We have at our disposal state-of-the-art contact center technology, site interconnectivity and the latest CRM tools. In addition, we take a global best-practice approach to HR, Training, Project Management and Performance Management to ensure consistently high standards across all operations. We focus on the goals and objectives of our clients and invest a great deal of time and effort in our training programs in order to contribute to our continuing success, and exceed our customer satisfaction targets.

 

Morocco contact details

Résidence les Myrtilles
Bd Yacoub El Mansour
20 000 Casablanca
Recruitment in CASABLANCA:
Imane Benboujida

Tél: +212 (0) 522 77 77 11 LD
E-mail: Imane.benboujida@sitel.com

 

 

 

 

32 Avenue Oqba/Place Ibn Yassine Agdal
10000 Rabat

75 Avenue Oqba et rue Tensfit
10000 Rabat

5, Rue Sanaa, Immeuble Zineb
10000 Rabat

Recruitment in Rabat:
Fatine Haouri
Tél: +212 37 67 76 89
E-mail: fatine.haouari@sitel.com

Talal Sebai
Tél :+212 5 37 27 81 10
E-mail: talal.sbai@sitel.com

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