Sitel is proud to have been the first global outsourcer to establish operations in Morocco in 2003.
As a result of the success and high client satisfaction we experienced from our base in Casablanca, we were able to extend our reach in the region by opening a further operation located in Rabat in 2004.
From our four sites, we are serving the French speaking market, including French speaking Canada.
Mulitlingual BPO sites
Sitel Morocco established
Hours of operation
Casablanca, Rabat (3 sites)
French, Spanish, Arabic and English
Africa, France, Belgium, Canada
Hours of Operations:
European Outsourcing Association (EOA), Destination of the Year 2012
Our Regional Director for France and Morocco, Nordine Benbekhti and Morocco director Réda Nejjar embody Sitel values. They ensure that these qualities are reflected in their loyal workforce of 2,000 associates across our four sites in Morocco.
• Rabat (3 sites)
From these four sites, we are serving the French speaking market, including French speaking Canada.
Sitel Morocco offers a full range of business process outsourcing solutions. We have at our disposal state-of-the-art contact center technology, site interconnectivity and the latest CRM tools. In addition, we take a global best-practice approach to HR, Training, Project Management and Performance Management to ensure consistently high standards across all operations. We focus on the goals and objectives of our clients and invest a great deal of time and effort in our training programs in order to contribute to our continuing success, and exceed our customer satisfaction targets.
Morocco contact details
Résidence les Myrtilles
Bd Yacoub El Mansour
20 000 Casablanca
Recruitment in CASABLANCA:
Tél: +212 (0) 522 77 77 11 LD