Sitel is proud to have been the first global outsourcer to establish operations in Morocco in 2003.
As a result of the success and high client satisfaction we experienced from our base in Casablanca in 2003, we were able to extend our reach in the region by opening a further operation located in Rabat in 2004.
From our four sites, we are serving the French speaking market, including French speaking Canada.
Mulitlingual BPO sites
Sitel Morocco established
Hours of operation
Casablanca, Rabat (3 sites)
French, Spanish, Arabic and English
Africa, France, Belgium, Canada
Hours of Operations:
European Outsourcing Association (EOA), Destination of the Year 2012
Our Regional Director for France and Morocco, Nordine Benbekhti and Morocco director RĂ©da Nejjar (photo) embody Sitel values. They ensure that these qualities are reflected in their loyal workforce of 1,500 associates across our four sites in Morocco.
â€˘ Rabat (3 sites)
From these four sites, we are serving the French speaking market, including French speaking Canada.
Sitel Morocco offers a full range of business process outsourcing solutions. We have at our disposal state-of-the-art contact center technology, site interconnectivity and the latest CRM tools. In addition, we take a global best-practice approach to HR, Training, Project Management and Performance Management to ensure consistently high standards across all operations. We focus on the goals and objectives of our clients and invest a great deal of time and effort in our training programs in order to contribute to our continuing success, and exceed our customer satisfaction targets.
Morocco contact details
RĂ©sidence les Myrtilles
156, bd Yaacoub El Mansour
Recruitment contact in Casablanca:
Imane Benboujida / TĂ©l: +212 (0) 522 77 77 11 LD
32, avenue Oqba/place IbnÂ Yassine Agdal
75, avenue Oqba et rue Tensfit Agdal
5, rue Sanaa, Immeuble Zineb, Hassan
Recruitment contacts Â in Rabat:
Fatine Haouri /Â TĂ©l :+212 5 37 27 81 10
Talal Sebai / TĂ©l :+212 5 37 27 81 10