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Sitel Morocco

Morocco

Sitel is proud to have been the first global outsourcer to establish operations in Morocco in 2003.

As a result of the success and high client satisfaction we experienced from our base in Casablanca in 2003, we were able to extend our reach in the region by opening a further operation located in Rabat in 2004.

From our four sites, we are serving the French speaking market, including French speaking Canada.

4

Mulitlingual BPO sites

2003

Sitel Morocco established

24x7x365

Hours of operation

Quick Facts

Locations:

Casablanca, Rabat (3 sites)

Sitel Sites:

4

Languages Supported:

French, Spanish, Arabic and English

Year Established:

2003

Countries/Markets Served:

Africa, France, Belgium, Canada

Hours of Operations:

24x7x365

Awards:

European Outsourcing Association (EOA), Destination of the Year 2012

Credentials and Awards

Team Morocco

Our Regional Director for France and Morocco, Nordine Benbekhti and Morocco director RĂ©da Nejjar (photo) embody Sitel values. They ensure that these qualities are reflected in their loyal workforce of 1,500 associates across our four sites in Morocco.

Locations

• Casablanca

• Rabat (3 sites)

From these four sites, we are serving the French speaking market, including French speaking Canada.

Our Expertise

Sitel Morocco offers a full range of business process outsourcing solutions. We have at our disposal state-of-the-art contact center technology, site interconnectivity and the latest CRM tools. In addition, we take a global best-practice approach to HR, Training, Project Management and Performance Management to ensure consistently high standards across all operations. We focus on the goals and objectives of our clients and invest a great deal of time and effort in our training programs in order to contribute to our continuing success, and exceed our customer satisfaction targets.

 

Morocco contact details

RĂ©sidence les Myrtilles
156, bd Yaacoub El Mansour
Casablanca
Recruitment contact in Casablanca:

Imane Benboujida / TĂ©l: +212 (0) 522 77 77 11 LD

E-mail: recrutement.casablanca@sitel.com

 

 

 

 

32, avenue Oqba/place Ibn Yassine Agdal
Rabat

75, avenue Oqba et rue Tensfit Agdal
Rabat

5, rue Sanaa, Immeuble Zineb, Hassan
Rabat

Recruitment contacts  in Rabat:

Fatine Haouri / Tél :+212 5 37 27 81 10
Talal Sebai / TĂ©l :+212 5 37 27 81 10

E-mail: recrutement.rabat@sitel.com

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