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Sitel Germany

Germany

Sitel provides contact centre-based business process outsourcing (BPO) solutions in Germany and Eastern Europe to companies across every major industry. Sitel's focus is on delivering solutions to support the CRM lifecycle: acquiring new customers, retaining customers and extending the loyalty of the customer.

All of our clients are among the industry leaders within their verticals. We serve all major sectors including technology, banking, financial services, insurance, communications, healthcare, retail and travel.

We operate from eight sites in Germany and three sites in Eastern Europe as a nearshore option for our EMEA and global clients.

 

11

BPO sites across Germany, Bulgaria, Poland and Serbia

21

Languages supported

1992

Sitel Germany established

Quick Facts

Locations:

Düsseldorf (Headquarter), Krefeld, Berlin, Potsdam, Magdeburg, Dessau (2 sites), Wittenberg, Warsaw - Poland, Sofia - Bulgaria, Belgrade - Serbia

Sitel Sites:

11

Languages Supported:

German, English, French, Spanish, Portuguese, Turkish, Bulgarian, Polish, Dutch, Italian, Russian, Slovenian, Hungarian, Croatian, Czech, Greek, Hungarian, Romanian, Slovakian, Ukrainian, Lithuanian

Year Established:

1992

Countries / Markets Served:

Europe

Hours of Operation:

24x7x365

Team Germany

Operating across Germany, Sitel employs approximately 3,500 associates who work within every major vertical market, including retail & e-commerce, financial services, media and entertainment, telecommunications and technology. Many of the world’s largest and best-known brands entrust their customer experience to Sitel Germany.

We support 21 languages at Sitel Germany: German, English, French, Spanish, Portuguese, Turkish, Bulgarian, Polish, Dutch, Italian, Russian, Slovenian, Hungarian, Croatian, Czech, Greek, Hungarian, Romanian, Slovakian, Ukrainian, Lithuanian.

Sitel Germany is led by Christian Steinebach, Managing Director Germany, Eastern Europe and Netherlands.

 

Locations

We operate from eight sites in Germany and three sites in Eastern Europe as a nearshore option for our EMEA and global clients.

Germany contact details

Sitel GmbH
Münsterstraße 100
D-40476 Düsseldorf
Germany

Phone: +49 211 505 3030
Email: Kontakt@sitel.com

 

 

 

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