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Continued Business Growth Accelerates Local St. Catharines Economy
Global Customer Care Leader Recognized for Outstanding Personnel
Sitel Recognized as Leader in the 2014 Global Outsourcing 100 List
Nashville, Tennessee – February 18, 2014 - SITEL Worldwide Corporation ("SITEL Worldwide") today announced that it will host a conference call to discuss its results for the period ended December 31, 2013 on February 20, 2014 at 10:00 a.m. Eastern Time.
Great customer experience starts with great people that are well trained and equipped to address the needs and add value to your customers. Keeping the promise of better experiences is how Sitel is helping the largest brands in the world retain and grow their customer base.
In an interaction with Andrew Kokes, vice president, product management, Sitel, we get to know more about the growth of remote agents and other top trends for contact center outsourcing in 2014
What were the major developments for global Contact Center Outsourcing (CCO) in in 2013? How are these changes going to reflect in 2014?
Global Customer Care Leader Experiences Rapid Expansion of At-Home Customer Care Program
Customers are at the centre of our ecosystem — everything else orbits around them.