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Sitel’s Newcastle upon Tyne customer experience centre today announced that is has raised £6,022 for Tiny Lives, a charity which supports premature, sick newborn babies and their families on the Neonatal Unit at the Royal Victoria Infirmary (RVI) hospital.
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Sitel received the award for it’s work with the Equality Advisory & Support Services (EASS) Campaign based in Stratford Upon Avon.
Hybrid in-sourcing and near-sourcing model ups customer satisfaction, boosts jobs and increases employee engagement
Being a member of the judging panel for the European Contact Centre and Customer Service Awards 2015 (#ECCCSA15) reminded me once more that the industry attracts incredibly talented and motivated people. We need more great people and I believe the time is right for us to challenge misconceptions about careers in customer experience management.
In support of National Volunteering Week, six members of staff from Sitel along with six young people from Young Devon, are getting their paintbrushes out at Exeter YES Centre.