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2017 Sitel Summit: Expanding the Digital CX Frontier

Sitel will host its annual Sitel Summit at The EDITION in Miami Beach, FL. This year’s event, entitled ‘Expanding the Digital CX Frontier,’ will bring together the world’s leading and most innovative brands and industry experts to share best practices for enhancing the customer experience in this digital revolution.

Sitel to Sponsor the 2017 IQPC Contact Center Executive Exchange

Sitel is proud to be a Roundtable Host and Sponsor of the 2017 IQPC Contact Center Executive Exchange, March 19 - 21, 2017 at the Westin Stonebriar Hotel and Golf Club in Frisco, Texas.

Sitel Joins Military Spouse Employment Partnership

Leading Customer Care Provider Makes Commitment to Hire and Promote Military Spouses

Sitel Creates 1100 Jobs as Part of Their Multi-Million Pound UK Expansion

Sitel, global leaders in outsourced customer experience, has this year opened two new sites in Coventry and Plymouth and increased capacity following a transfer to a new site in Newcastle-upon-Tyne.

Sitel awarded with the CRC Gold Award for its Customer Retention and loyalty service for Orange

Esmeralda Mingo, Managing Director of Sitel in Spain, awarded with the CRC Gold Award

Sitel UK Hiring 2000 New Recruits

Sitel to Bring Over 2,000 New Career Opportunities to the UK during its Christmas recruitment drive.

Outsourcing – five tips to attract and retain top talent

Article by Jo Regan-Iles, EMEA HR Director - Sitel.
Working in what most people label as a Call Centre is rarely seen as the most attractive career choice. However, at Sitel we have worked hard to develop a robust and powerful recruitment model which helps us attract and nurture the right talent for our organisation.

Bartlesville’s Community Spirit is Recognized and Rewarded

Sitel Bartlesville Honored with Bronze Medal from Contact Center World at the 2016 Regional Conference

Sitel to Sponsor the IQPC Customer Experience Exchange Retail

Sitel Named a Top 50 Teleservices Agency

Leading Customer Care Provider Recognized for Large-capacity Contact Center Services

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