Albuquerque, N.M. — DATE --Sitel, a leading global customer care provider, today announced it is adding new business to its customer care call center in Albuquerque. The call center has begun a recruitment drive to expand its staff by approximately 200 associates. The site will add a new client who is an award winning company committed to providing safety, security, peace of mind and unparalleled service to their customers. The newly hired Albuquerque associates will provide high-quality customer support via inbound calls and dispatch.
“Our site continues to grow as a result of our commitment to hiring outstanding employees who are dedicated to providing excellent service to our customers and clients. This level of dedication to service is allowing us the opportunity to hire 200 qualified customer service and dispatch professionals during the months of November and December. Not only is this great news for our site but it will also have a positive impact to the greater Albuquerque area,” said Manuel Garcia, site director of Sitel’s Albuquerque facility.
In its effort to recruit new employees, Sitel is working closely with New Mexico Department of Workforce Solutions and hosting onsite job fairs on November 1, 8, and 15 at 9:00 a.m. and 2 p.m. at the company’s facility at 4420 The 25 Way.
The company is hiring call center staff and home-based positions. Sitel’s innovative Work@Home program enables qualified applicants to build a career and enjoy the benefits of working from home.
Prospective applicants interested in joining the talented team in Albuquerque can also apply in Sitel’s “Careers” section at www.sitel.com or via phone at (505) 724-4000. Previous customer service experience and strong computer knowledge is preferred.
About SitelSitel is a world leader in outsourced customer care services. With more than 26 years of industry experience, Sitel has twice been ranked as the top overall call center outsourcing provider in Datamonitor’s annual Black Book of Outsourcing survey. Sitel’s 57,000 employees provide clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s solutions span 120+ domestic, nearshore, and offshore centers in 25 countries across North America, South America, Europe, Africa, and Asia Pacific. The company is privately held and majority owned