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Sitel’s Ashville Location Celebrates 15 Year Anniversary

Leading Employer in Western North Carolina Marks 15 Years of Job Creation; Honors Dedicated Team

Nashville, Tenn. — October 29, 2012—Sitel, a leading global customer care outsourcing provider, today announced the 15-year anniversary of its Asheville, N.C. location. The facility will celebrate the event with employee award presentations, visits from local dignitaries and a luncheon for invited guests. Sitel is one of the largest employers in the Asheville area, and continues to provide jobs and long-term careers for members of the community. Sitel’s Asheville location opened with approximately 200 staff members and now employs more than 500 associates and continues to add new positions.

A number of team members will be recognized for their service at Sitel. Thirty-three (33) employees individuals will be honored with plaques for more than 10 years of service. Many of these team members began as customer service representatives and have risen to leadership roles in the organization as coaches, learning specialists and operations managers. Even the site director, Jean Harmon, began with Sitel as an agent.

In addition to the festivities, Sitel will mark the anniversary with local television and newspaper ads. Throughout the year, Sitel Asheville hosts team-building events, including cookouts and seasonal celebrations. Sitel Asheville also recognizes its staff on birthdays and anniversaries, and rewards top performers at the Site Director’s All-Star Lunch. Sitel and its employees have also worked together to help the community with contributions to food pantries and a recent back-to-school drive for Asheville-area children.

“I look forward to recognizing all of our employees for their contribution to Asheville’s success and providing a special ‘thank you’ to our tenured employees on this important occasion. Their dedication and commitment to excellent customer care is the cornerstone of our 15 years of success in Asheville,” said Harmon. “We are thankful to the community and businesses of Asheville for all of their support over the 15 years and we look forward to many more years as we continue to provide career opportunities to local residents.”

Sitel welcomes new job applicants for the Asheville site. Candidates can apply online in Sitel’s Careers section at www.sitel.com/careers.

About Sitel

Sitel is a world leader in outsourced customer care services. With over 26 years of industry experience, Sitel has twice been ranked as the top overall call center outsourcing provider in Datamonitor’s annual Black Book of Outsourcing survey. Sitel’s 57,000 employees provide clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s solutions span 120+ domestic, nearshore, and offshore centers in 25 countries across North America, South America, Europe, Africa, and Asia Pacific. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.