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News

June 5th, 2012

Sitel expands footprint in the Philippines

Customer care provider Sitel continues to expand its presence in the Philippines with the addition of its ninth location in the Asian nation.

Sitel continues to expand its footprint in the Philppines, where the nation's BPO industry is expected to grow at an annual rate of 15 percent through 2015. Sitel chose Eton due to its prime location at the crossroads of a major transportation hub in Pasig City, offering ease of access for Sitel employees. The new center will initially provide support for a major online computer gaming company and a leading telecom service provider but has capacity for further expansion.

Sitel and its clients continue to be impressed with the quality of the Philippines workforce. Sitel's Philippine agents are over 90 percent college educated, with degrees in IT, communications, business and the sciences. This enables Sitel clients to outsource services from basic customer care to skilled technical services.

Click here for the original article: http://nashvillepost.com/blogs/postbusiness/2012/6/5/sitel_expands_footprint_in_the_philippines